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Operational Risk Management That Works

Learning to do what an (Operational) Risk Manager does

Lesson 1

Developing aspiring risk managers into successful risk managers

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What does an Operational Risk Manager do?

  • identifies risks,

  • control risks

  • makes the organization resilient to risk events (losses), and

  • implements the governance structure to make it all happen efficiently and effectively

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What is Operational Risk

financial  and reputational losses arising from

  • internal fraud

  • external fraud

  • employment practices and workplace safety

  • clients, products, and business practices

  • damage to physical assets 

  • business disruption and system failures

  • execution, delivery and process management

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Case Study 1

  • RBC and TD pay more than $24 mm  for foreign exchange compliance failings:

  • Developing a framework for managing operational risk 

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What You Should be Able to Do

Practical exercises to self-test your proficiency in doing what was covered in class and seek guidance through the  comments section

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Readings to prepare for the next Class

    

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Q&A

Ask questions to improve your skill level, but first, attempt the answer and then ask about the difficulty encountered. 

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